Privacy Policy

Last Revised on December 29, 2024

Welcome to the Privacy Policy (this “Privacy Policy”) for the website www.twotwentyk.io {" "} (the “Website”), the derivative gaming platform (the “Platform”), and all other applications, content, smart contracts, tools, features, and functionality offered on or through the Website and the Platform (collectively with the Website and the Platform, the “Services”), in each case operated by or on behalf of 10XCHI, Inc. (“10XCHI” “we,” “us,” or “our”).

We are committed to respecting and protecting your privacy and complying with any applicable law and regulation regarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information, including across the Website and Platform and in connection with the Services.

Where appropriate or legally required, we will describe how personal information about you that we collect through our Services will be used and will provide choices about whether or not to allow us to engage in that use. To exercise your choice, you can contact us to correct, update, amend or request deletion of your personal information at admin@twotwentyk.io , or at the following address: 10XCHI, Inc., 120 Palmetto Park Road, Suite 400, Boca Raton, FL. 33431.

Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy in general or any part of it, you should not access the website, use our Services, or otherwise provide your information to us.

Information We Collect

Information we collect falls into one of two categories: “automatically collected” information and “voluntarily provided” information.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our Services.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our Services.

Automatically Collected Information

Log Data

When you visit our Services, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, geolocation data, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, the referring site, website elements clicked, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit the Platform or interact with our Services, we may automatically collect data about your device, such as:

  • Technical information about your device, such as device type, browser type, IP address, operating system, and device identifier. We collect this information automatically from your device and web browser through cookies and similar technologies.
  • Information about how you interact with us. We may collect technical data about your usage of the Platforms and Apps and how you interact with our digital advertisements and promotions, such as content viewed or downloaded, features used, links clicked, our promotional emails opened, and dates and times of interactions. We collect this information using cookies and similar technologies.
  • We may collect location information, including precise real-time location information from your device and imprecise location information derived from, for example, your IP address or postal code.

Voluntarily Provided Information

Personal Information

We may ask for personal information—for example, when you register an account, make a purchase, request support for our Services, or when you otherwise contact us—which may include one or more of the following:

  • Name;
  • Email address;
  • Phone number;
  • Other information necessary for Anti-Money Laundering (“AML”), Counter Financing of Terrorism (“CFT”), and Know Your Customer (“KYC”) compliance purposes;
  • Any information provided by you when you register for an Account to use the Platform;
  • Transaction data, including comments, questions, requests and orders you may make, as well as purchase order history and information;
  • Financial information needed to process payments if you make purchases, such as credit card or other financial account information; and
  • Any other information you choose to provide, such as when you fill in a form, file a support ticket, provide screenshots, conduct a search, update or add information to your account, respond to surveys, participate in promotions, correspond with us, or use other features of our Services.

You have choices about the personal information you provide us. You may choose not to provide information that we request, but if you do so, we may not be able to provide you a relevant service or a particular feature for our Services.

Third-Party Information

We may collect personal information through our business partners. This information may include contact information, such as name, e-mail address, and phone number.

We may also obtain personal information from other third-party sources, including publicly and commercially available sources. We may combine the information we receive from our business partners and other third-party sources with information that we collect from you or your device, as described above.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our Services:

  • Register for an Account
  • Use a mobile device, personal computer, or web browser to access our Services
  • Contact us via email, social media, chat programs, or on any similar technologies
  • When you mention us on social media

We may use information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To provide you with our Services or carrying out transactions that you or our business partners have requested;
  • To enable you to customize or personalize your experience of our Services;
  • To operate, improve, and develop our Services;
  • To contact and communicate with you;
  • To enable you to access and use our Services, associated interactive features, associated applications, and associated social media or chat platforms;
  • To provide you with information about our products, services, and transactions, and advertisements that may be of interest to you;
  • To provide you and our business partners a more consistent experience in interacting with us, including by learning more about you and how you use and interact with our Services and planning, managing, and performing under our contractual relationships with our business partners;
  • To comply with our legal obligations and resolve any disputes that we may have;
  • For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in accordance with our Terms of Use;

We may anonymize or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Your personal information will generally be stored in our databases or databases maintained by our service providers. Many of these databases are stored on servers located in the European Union and the United States. We take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country.

Although we will implement and maintain practices to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Any information you transmit to us is at your own risk.

You are responsible for selecting any password, to the extent one is required, and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, you are responsible for ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

How Long We Keep Your Personal Information

How long we keep your personal information will vary and will depend on the purpose and use of information collected. There are legal requirements that we keep some types of data for specific periods. Otherwise, we will retain it for no longer than is necessary for the purposes for which the data was collected.

Children’s Privacy

We do not aim any of our Services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18. If we become aware that we have unknowingly collected information about a child under 18 years of age, we will make commercially reasonable efforts to delete such information from our database.

If you are the parent or guardian of a child under 18 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

Disclosure of Personal Information to Third Parties

We may disclose personal information to third parties in the following circumstances:

  • To our parent, subsidiary, and/or affiliated entities, and their respective employees, contractors, and/or related entities, as required to provide the Services;
  • With service providers for the purpose of enabling them to provide our Services, including IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators;
  • Advertising partners;
  • Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, or any obligations arising thereunder, or in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights or those of a third party;
  • To prevent physical harm, financial loss, or fraud on our Services;
  • An entity that buys, or to which we transfer, all or substantially all of our assets and business;
  • With third parties in connection with our sale, purchase, merger, reorganization, liquidation or dissolution or under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information;
  • With your permission or at your request.

We may share anonymized or aggregated information internally and with third parties for any purpose, including, but not limited to, selling such information to third parties. Such information will not identify you individually.

Your Rights and Controlling Your Personal Information

Correcting or Updating Your Personal Information: You may review, correct, and update personal information you provide to us by contacting us through email or by writing to us at the address set forth below.

Opting Out: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us through email or by writing to us at the address set forth below.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, you may contact us through email or by writing to us at the address set forth below.

Contact Information:

10XCHI, Inc.
120 Palmetto Park Road, Suite 400
Boca Raton, FL. 33431

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

10XCHI, Inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10XCHI, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

10XCHI, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of 10XCHI, Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: